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Remote Desktop Support
Virtual Technician
Remote Desktop enables your computer to connect with our technicians computer from
across the Internet. Unlike a typical VPN connection which will give a remote PC
access to the company network, Remote Desktop will actually allow our technician to
see and control your connected PC as though he were sitting directly in front of it.
This technology saves time and money
Using a simple secure download, help can be on the way. No more wait for your
computer to get out of the shop, and no need to pay extra for the gasoline to get it there.
Virtual Technician
Remote Desktop enables your computer to connect with our technicians computer from
across the Internet. Unlike a typical VPN connection which will give a remote PC
access to the company network, Remote Desktop will actually allow our technician to
see and control your connected PC as though he were sitting directly in front of it.
This technology saves time and money
Using a simple secure download, help can be on the way. No more wait for your
computer to get out of the shop, and no need to pay extra for the gasoline to get it there.
Frequently Asked Questions FAQ's
Is this secure?
There is no way for someone to take control of your computer without a live person at your computer.
Can you actually see my screen?
Yes. This is a way that A & S Technology Solutions, LLC can see your desktop and work on your computer without actually driving to your
location. Because of rising costs, this will save everyone money.
How does it work?
You simply click on the "Get Support" box (right) or go to: http://startsupport.com/asts
How do we pay for this service?
We simply invoice you as normal and you can either pay via credit card directly from the
electronic invoice or simply send us a check.
Does Remote Support work with Windows and Macs?
Yes
Is this secure?
There is no way for someone to take control of your computer without a live person at your computer.
Can you actually see my screen?
Yes. This is a way that A & S Technology Solutions, LLC can see your desktop and work on your computer without actually driving to your
location. Because of rising costs, this will save everyone money.
How does it work?
You simply click on the "Get Support" box (right) or go to: http://startsupport.com/asts
How do we pay for this service?
We simply invoice you as normal and you can either pay via credit card directly from the
electronic invoice or simply send us a check.
Does Remote Support work with Windows and Macs?
Yes
Have More Questions?
Contact us
Contact us
A Division of Petitt-Enterprises
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P. O. Box 1641, Front Royal, Virginia 22630 Telephone: 540-316-0776